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Ordering Instructions
Please provide the following information when placing an order:
*For next day delivery, M-F orders must be received by 4 PM, Sat. & Sun. by 3pm. If you make or change an order after this time, a processing fee will be added to your final charges.
- customer name and customer number
- item name/description and quantity (actual count, ie. 24 pieces rather than 2 dozen)
- item size (small, medium, large, 3”, 9”, banquet) according to our catalog
- delivery date
- contact name: who ordered the products and who we deliver the goods to
- contact phone number: who ordered and who we deliver to
- contact email address: who ordered and who we deliver to
Late emergency orders are sometimes possible, but an extra rush fee of ($35.00) may be assessed.
No next day cancellations after 12 PM.
Three methods to order:
1. Call Customer Service at 650-631-7777
2. Email Sweet Production at order@sweetpinc.com (recommended as to easily review orders through your email)
3. Fax your order, attention to “Customer Service: Orders” to 650-631-7770
If you have any questions, please contact us.
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Sweet Production Inc.,
Phone: 650.631.7777,
Fax: 650.631.7770,
Information: info@sweetpinc.com, Mailing Address: PO Box 1161, San Carlos, CA 94070 Bakery: 915 Terminal Way, San Carlos, CA 94070 © 2013 | ||